Notes of things to include:

  • QuantaLumin tech is under continuous development. By hosting a website or platform with us, you agree that software updates may take place infrequently and cause the server to be down for a short period of time which could impact your ability to access the system.
  • If using our services for calls, you agree that if a server goes down it is not our liability and we cannot be held responsible
  • Any technical issues will be dealt with as soon as possible once alerted with our software engineering team and we thank you in advance for your patience
  • Logos and illustrations carried out by the design team are owned by QuantaLumin and must be attributed

Terms of Service

Effective Date: 1st January 2025

Welcome to QuantaLumin. By accessing or using our website (quantalumin.com) or services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By using our services, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and that you agree to these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

2. Use of Services

  • License: We grant you a non-exclusive, non-transferable, revocable license to use our services for lawful purposes.
  • Prohibited Activities: You agree not to:
    • Use our services for any unlawful or fraudulent purposes.
    • Interfere with or disrupt the operation of our services.
    • Attempt to reverse engineer, decompile, or disassemble any part of our software or services.
    • Engage in any activity that may harm our reputation or the security of our platform.

3. Account Registration

  • You may need to create an account to access certain features of our services.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Payments and Billing

  • Fees: Certain services may require payment. All fees are disclosed at the time of purchase.
  • Billing Information: You must provide accurate billing information and update it promptly if it changes.
  • Refunds: Refunds are issued at our sole discretion and as outlined in our Refund Policy (if applicable).

5. Intellectual Property

  • Ownership: All content, software, and intellectual property on our platform are owned by us or our licensors.
  • Restrictions: You may not reproduce, distribute, or create derivative works from our intellectual property without prior written consent.

6. Termination

We may suspend or terminate your access to our services at any time, with or without cause, and without prior notice. Upon termination, your license to use our services ends immediately.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
  • Our total liability under these Terms is limited to the amount you have paid us in the past 12 months.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services or violation of these Terms.

9. Dispute Resolution

  • Governing Law: These Terms are governed by the laws of [Your Jurisdiction].
  • Arbitration: Any disputes arising under these Terms will be resolved through binding arbitration in accordance with [Applicable Arbitration Rules].
  • Exception: You may bring claims in small claims court if they qualify.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the “Effective Date” updated. Your continued use of our services constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, please contact us via the contact form.